A regular a yearly service can save you in more ways than one!

Today’s we wanted to chat about the service and maintenance options available to you (or a loved one) with regards to mobility aids and assisted devices.

In many cases this equipment is essential for day-day life, and if it were to break, well, that can be an accident waiting to happen.

We also understand that often your equipment is a considerable investment and valuable asset that helps improve quality of life, so it pays to look after it.

Regular service and maintenance will help deliver the best benefits of use in return. That’s why RKMRS offers a fast, easy and stress-free services – our philosophy is let’s make the equipment work for you to make life easier, not harder!

How does servicing work?

Flat tire? Need a part replaced? Or perhaps the brakes on your wheelchair need tightening?

Our RKMRS technicians are on hand with loads of expertise, ready to repair and maintain all types of products and equipment in the fully equipped RKMRS workshop.

Oh, and rest assured, all of our technicians are fully certified and manufacturer trained to Australian compliance standards. Only the best for you!

Does Your Equipment Need Servicing? It’s simple, just:

1. Get in touch with us
2. We’ll provide a price estimate and service timeframe
3. We can check if the repairs are covered under warranty or by your insurance plan
4. An in-home or in-store service and repair appointment can be scheduled at a time that suits you

What might a service involve?

This depends on the type of equipment, and if it’s being serviced for a specific reason.

A general service will include a comprehensive safety check, and may also include “where relevant” things like a pressure clean and dry, fixing

or replacing spokes, wheel/castor alignment, inspecting frames for cracks, tightening bolts and screws and more!

RKMRS tip of the week

Weather can be unpredictable, and a rain shower or storm may start when you’re already out.

Although your electric mobility aids should be able to withstand a little bit of water exposure, they need to be protected from prolonged water exposure.

Otherwise, you can expect some not-so-nice rust (and even possible malfunction and other damage).

Our recommendations:

• Where possible, try to find shelter until the rain passes
• Thoroughly dry your power equipment with a towel as soon as you can (making sure all surfaces are dry) and store in a dry place when not in use
• After water exposure, check the operation and brakes before using again for safety
• If there are any problems or issues, call us immediately so we can help evaluate the condition of your equipment, and advise if you need a service or repair to get you things back running smoothly

Benefits of choosing an RKMRS service/maintenance:

• Service and maintenance technicians will make sure your equipment is safe, comfortable and completely functional
• Regular servicing actually helps reduce the likelihood of major, more costly repairs down the track, saving you $$$ in the long-term
• Having a yearly service of your equipment helps keep it in tip top shape! Don’t worry about remembering when your next service is due, we’ll keep rack and send you a reminder!
• We can also repair healthcare equipment and have spare replacement parts available too (like new batteries). We’ve even helped with lost/damaged scooter keys that need to be replaced, ASAP!

Let us know what you need and we’ll be happy to assist you.

• Call a member of the friendly, experienced team on (08) 6147 0921
• Emailus at [email protected]
• Visit us in person at the Rockhampton Showroom, or,
• Click here to learn more on the RKMRS website.

Wishing you well. Take care,

The RKMRS Team