About us

RKMRS was born as a standalone mobility store in 2021 after servicing the local community for over 20 years, and working closely with local healthcare businesses. Over the years, more and more customers discovered our products and started to enjoy their benefits. As we got bigger, we decided RKMRS needed to expand online so we could offer even more products and services.

Our address is Unit 3 / 95 Dixon Road, Rockingham. We have ample parking at the front and rear of the building, including accessible (disability) parking. We offer assistance getting to and from your vehicle, simply give us a call before you are visiting us.  

Yes, specifically, RKMRS is 100% WA owned and operated. The owners have operated businesses within the Rockingham region for over 20 years.

It is very easy to get in touch with us. Simply choose what is most convenient for you-  phone, fax, email or leave us a message here. (08 6186 6660, [email protected] or click here to leave a message on the website). We respond within one business day.

Absolutely, we would love to hear from your healthcare professional. Our CEO/owner is a licensed pharmacist. We regularly liaise with Occupational Therapists, Physiotherapists, Hospital and Nursing staff and Carers.

For your convenience, we have a few options.

1. Request an invoice/quote using our online request form here.
2. You can also use our ecommerce platform. Please select NDIS as the payment option in the checkout for products you are looking for, and our system will quickly generate a quote/invoice for you.
3. Use our dedicated NDIS page for detailed information and assistance.

We carry the best brands on the market — only high quality products from reputable companies (and we’ve done a lot of research!). Many products we carry have been tested and comply with Australian standards — take a look at our Products page to see the brands. 

Yes, we are pleased to offer an extensive range of products available for hire. 

Talk to us, and we can help you decide which option is best for you. There are a few factors to consider, like how long you’ll need the product for, your budget, and whether you’ve used one before. If you need to use it indefinitely, buying might be more economical. Either way, hiring is a great option if you want to try something before committing to buy it.

Yes, we do. Whether you choose to hire or purchase a product, delivery is available. 

Absolutely, come visit us — we love to meet our customers. You can pick up your order from our showroom. Simply select “click & collect” as your preferred delivery option when placing your order. We will then notify you when your order is ready for pick up.

All our products come with a warranty policy, although some details will vary from one product to another. We will provide all the details based on the specific product(s) you purchase.

Yes, we currently have ZipPay.

We have highly skilled technicians that provide both mobile and in-store servicing of mobility equipment. Please visit our service page here.

Sure, that can be arranged. Your therapist can contact us to arrange a trial of equipment. To request a trial, ask your therapist to contact us or login to our provider portal here.